Payment

Payment Overview

• What Payment Methods Are Accepted?
• Is My Payment Secure?
• How Do I Know My Payment Was Successful?
• Can I Split Payment Across Multiple Methods?
• What Should I Do If My Payment Fails Or I Encounter An Error?

Pricing And Market Movement

• What Is The Gold Market Price?
• Why Does Your Gold Cost More Than The Gold Market Price?
• Do Your Prices Include GST?
• Why Does The Price Differ During Payment?
• Is The Price Locked Once I Add The Item To Cart?

Fees And Charges

• Are There Additional Fees?
• Why Am I Charged More For The Vaulting Service?
• Why Am I Charged More For The Delivery Fee?

Failed Or Pending Payments

• Will My Order Be Automatically Cancelled If The Payment Fails?

Invoices And Receipts

• Can I Request An Invoice Or Receipt?
• Can Physical Invoices Be Issued To A Company Name?